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Total quality service : principles, practices, and implementation / D.H. Stamatis.
Material type:
TextPublication details: Delray Beach, FL : St. Lucie Press, c1996.Description: xvi, 318 p : ill. ; 24 cmISBN: - 1884015832 (alk. paper)
- 658.812 20
| Item type | Current library | Call number | Copy number | Status | Barcode | |
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Central Library, KUET General Stacks | 658.812 STA (Browse shelf(Opens below)) | 1 | Available | 3010026549 | |
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Books
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Central Library, KUET General Stacks | 658.812 STA (Browse shelf(Opens below)) | 2 | Available | 3010026550 |
Total holds: 0
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| 658.81 STI Sales management : | 658.8102 NEW Sales force management : | 658.812 STA Total quality service : | 658.812 STA Total quality service : | 658.827 KEL Strategic brand management : | 658.827 KEL Strategic brand management : | 658.827 KEL Strategic brand management : |
Includes bibliographical references (p. 298-306) and index.
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