@book{11214,
	author = {Madans, Jennifer H.},
	title = {Question evaluation methods :},
	publisher = {Wiley,},
	year = {©2011.},
	series = {Wiley series in survey methodology},
	address = {Hoboken, N.J. :},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118037003}
}