@book{11857,
	author = {Razavi, Shahra.},
	title = {Seen, heard and counted :},
	publisher = {John Wiley & Sons,},
	year = {©2012.},
	address = {Chichester ;},
	url = {http://onlinelibrary.wiley.com/book/10.1002/9781118297261}
}