TY  - BOOK
AU  - Suganthi,L.
AU  - Samuel,Anand A.
TI  - Total quality management
SN  - 8120326555
U1  - 658.4013 21
PY  - 2004///.[Reprinted 2005]
CY  - , New Delhi
PB  - Prentice Hall of India,
KW  - Total quality management
N1  - Includes bibliographical references (p. 385-390) and index
ER  -