TY - BOOK AU - Berry,Michael J.A. AU - Linoff,Gordon TI - Mastering data mining: the art and science of customer relationship management SN - 0471331236 (alk. paper) U1 - 658.802 21 PY - 2000/// CY - New York, New Delhi PB - Wiley Computer Pub., Wiley India KW - Marketing KW - Data processing KW - Data mining KW - Business enterprises KW - Computer networks KW - Management N1 - Rev. ed. of: Data mining techniques :for marketing, sales, and customer support /Michael J.A. Berry, Gordon Linoff. c1997; Includes index UR - http://www.loc.gov/catdir/bios/wiley044/00265296.html UR - http://www.loc.gov/catdir/description/wiley037/00265296.html UR - http://www.loc.gov/catdir/toc/onix03/00265296.html ER -