01066nam\a2200277\a\4500 BD-KhUET 20120909155622.0 120909r19941990nyua\\\\\b\\\\001\0\eng\d 95209569 0137472633 (pbk.) 9780137472635 DLC DLC BD-KhUET. HD9980.5 .S75 1994 658 20 Stebbing, Lionel, 1930- 7814 Quality management in the service industry / Lionel Stebbing. New York : Ellis Horwood, c1990 [Reprinted 1994]. 178 p. ; ill. ; 24 cm. Ellis Horwood series in applied science and industrial technology Includes bibliographical references (p. [174]-175) and index. Service industries Management. 6348 ddc BK 7395 7395 0 0 ddc 0 0 KUETCL KUETCL GEN 2000-06-29 Associated Business Corporation, Dhaka. 798.00 0 658 STE 3010021847 2012-09-09 00:00:00 1 2012-09-09 BK